How to order you Repeat Prescriptions
Repeat prescriptions will be issued at the discretion of the doctors and are normally for patients on long-term treatment.
If you are taking regular medication we have a computerised repeat prescription system. Please keep the computer slip which comes with your prescription. When you need a repeat, please tick the items needed and hand it in at reception. However, please see the other methods of ordering repeats.
Ordering in person
Our patients can drop off prescription order requests in person at both practice sites during our normal Practice opening hours.
We recommend that you make your orders using the computer printout which was supplied with your last repeat prescription, but we do also have reordering slips which can be completed at the reception desk if you know the name(s) of your medication(s).
Ordering using Online Services (SystmOnline)
Online ordering of repeat prescriptions is available via SystmOnline – please click the link at the top of this page.
If you are not yet registered for the online service you will need to bring some ID to the Practice, and the receptionist will be happy to supply you with a username and password for this service.
Ordering by email
We are now able to accept repeat prescription requests via email. The dedicated email address for prescription requests is email@example.com
We recommend registering for Online Services over sending these by email, as this reduces the chances of your request being declined, as there is a minimum information requirement for these requests to be processed. If you are ordering via email please ensure that you include your full name, date of birth and address, plus the full names of your medications. Without this information we will not be able to process your request.
Please allow a minimum of 48 working hours from receipt of the request at the practice, before checking that the prescription has gone electronically to your pharmacy.
Please note that, in the interest of safety, repeat prescriptions cannot be taken over the telephone.
Patients on repeat medication will be asked to see either the Clinical Pharmacist, a Doctor, a Nurse Practitioner or a Practice Nurse at least once a year in order to review these regular medications.