Practice Management

The practice business manager, with the support of the practice operations manager, is responsible for all management aspects of the service delivery. The administration team are supported by Dr. Raj Kumar (the executive GP) who is the overall responsible clinician for the service. 

 

Julie McCann (f)

Julie McCann is the overall Head of the Management Team for the Eric Moore Partnership Medical Practice and its associated services.

She is the founding Practice Business Manager for the Service and has worked alongside Dr Raj Kumar since the Eric Moore Partnership was created in 2004,  dedicating a significant proportion of her working life to the development of clinical services delivered by the practice to its patient population.  

Julie continues to oversee all aspects of the Practice administrative and Clinical teams and is the external facing Senior manager to NHS bodies, commissioners and service providers. 


Suzi Parkinson (f)

Suzi Parkinson is the Operations "Practice Manager" for the Practice.

Suzi has evolved into management role after being trained and having gained experience in a Clinical role prior.

She oversees all aspects of the frontline administrative team and is the first level manager who directly interacts with staff and patient issues. 

She is also the Practice Clinical Audit Lead and is also heads up the IT leadership mantle for the practice team.


Administration

Sharon Robb (f)

Sharon is a Senior front Office Reception Supervisor who has been a long standing team member at the practice.

Sharon oversees the entire front Office Administrative team in her leadership role.


Julie Potts (f)

Julie Potts is a long standing Senior member of the Back Office team.

She is a Clerical Administrator and also acts as the Finance Officer and FM facilities lead for the practice and its buildings.


Kelly Pendlebury (f)

Patient Experience Co-Ordinator.


Reception

The administration and support staff within the practice also includes medical secretaries, administrators, patient advisors (previously referred to as practice receptionists) and audit clerks, all of whom are working to ensure the patients receive the best possible service from the practice. 

 

Secretaries

Catherine Whyte (f)

Cath Whyte is a Senior member of the Back Office Administrative team.

She heads up the Medical Secretarial team and is also the Executive PA to Dr Rajkumar across his wider NHS roles. 


Jessica Jones (f)

Patient Care Advisor and part-time secretary.


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